Your Privacy Matters at Haleruniq

Our commitment to safeguarding your personal information and digital rights.

Introduction to Our Privacy Policy

This privacy policy explains how Haleruniq collects, processes, and protects your personal information. We believe privacy is a fundamental right and are dedicated to maintaining transparency and security for users throughout South Africa.

By using our website and services, you agree to the collection and use of your information as outlined in this policy. Please read carefully to learn how your data is handled and how you can exercise your rights.

How We Collect Your Data

We collect information you provide directly, and we also gather data automatically when you interact with our website and digital services.

Information You Provide Directly

  • Contact details when filling out online forms.
  • Account registration or profile creation information.
  • Feedback and responses to surveys or questionnaires.
  • Customer service or inquiry messages you send.
  • Uploaded files or content in support requests.

Information Collected Automatically

  • Device type, operating system, and browser information.
  • IP address, location data (approximate), and session times.
  • Browsing activity and site navigation data.
  • Cookies, pixels, and similar tracking technologies.
  • Referrals from digital campaigns or external websites.

How We Use Your Information

We process your personal data to provide, secure, and improve our services, communicate with you, and fulfill business operations.

  • Providing access to our digital marketing blog or platform.
  • Responding to your questions or support requests.
  • Personalizing your experience on our website.
  • Conducting analytics to optimize site performance.
  • Notifying you of new features or blog posts.
  • Ensuring security and preventing unauthorized activity.
  • Complying with regulations and legal requirements.

Our Pledge: Your privacy and the protection of your data are always priorities for Haleruniq. We update our policies regularly and invest in safeguarding your information.

When We Share Your Data

Personal information is only shared when necessary for service delivery, legal compliance, or with trusted partners who help us operate our website and business.

Our Service Partners

Service providers help us maintain the website, process payments, analyze usage, and deliver communications. All must adhere to strict confidentiality obligations.

Legal Obligations or Requests

We may disclose your data when required to do so by law or in good faith to protect digital rights or comply with investigations.

Anonymous and Aggregate Statistics

Non-identifiable data may be aggregated and shared for analytics, reporting, or business development.

Your Rights Regarding Personal Data

South African law gives you specific rights over your personal data, including access, rectification, and more. You can request actions as detailed below.

  • You can request a copy of the personal data we store.
  • You can request corrections to inaccurate or incomplete data.
  • You can request erasure of personal information held by us.
  • You can request to transfer your data elsewhere.
  • You can object to specific uses of your information.
  • You can request limits on the use of your data.

To exercise these rights, contact us using the details below. We respond to requests as required by the Protection of Personal Information Act (POPIA).

How We Secure Your Information

We put technical and organizational safeguards in place to help keep your personal data safe from unauthorized access, loss, or misuse.

Technical Safeguards

  • Data encryption at rest and in transit where practical.
  • Regular software updates and vulnerability patches.
  • Firewall and network security systems in place.
  • Strong access controls and authentication protocols.

Organizational Safeguards

  • Staff training on privacy and data protection.
  • Internal audits of security processes.
  • Clear policies for handling confidential data.
  • Limited access to personal data as needed for roles.

Data Retention and Storage

Personal data is retained only as long as necessary for our operations or as required by law. Retention periods vary based on the data type and purpose.

  • Kept until you close your registered account.
  • Stored until the blog post or data is deleted.
  • Held for as long as support needs dictate.
  • Kept for accounting and legal requirements.
  • Stored for active communication and opt-out options.

We review stored data regularly and securely delete it when no longer needed.

Data Transfers Outside South Africa

Some service providers or systems may be based outside South Africa. We ensure necessary protections for international data transfers.

  • Use of countries with strong data protections.
  • Standard contractual clauses for compliance.
  • Regular review of service provider safeguards.
  • Contracts aligning with POPIA or similar law.

How We Use Cookies

Cookies are used to personalise experiences, track usage, and improve site performance. Manage your cookie preferences through your browser settings.

Types of Cookies We Use

  • Enable critical site features and security.
  • Measure site usage for improvements.
  • Adapt content and features for you.
  • Support convenience and enhanced browsing.

You can manage cookie consent and settings at any time through your browser.

Updates to This Privacy Policy

We may revise this Privacy Policy periodically. Important updates will be communicated through this site as appropriate.

  • Revised posting date on the website.
  • Direct email notices where appropriate.
  • In-site notifications for major changes.
  • No continued use without updated consent.

Check back regularly to stay informed about any updates.

Contact Us for Privacy Matters

Reach our privacy team if you have concerns or questions.

Haleruniq

377 Rivonia Boulevard, Rivonia, Johannesburg 2128 South Africa

Phone: +27436281905

Email: content@haleruniq.com

Last revised November 29, 2025 for clarity.

Effective as of November 29, 2025